Rookery Manor is a well-known Somerset Hotel and popular wedding venue which is spread over a large site and comprises of a variety of buildings which are diversely situated.
It came as no surprise to Commsplus to learn that wifi communications were slow and offered limited coverage. This resulted in complaints from guests and staff having to spend time resolving them, leaving them unable to concentrate fully on other important duties.
Following a thorough consultation, Commsplus were able to supply and install a new Samsung Wireless Enterprise Solution using roaming technology which allows users to move between base stations whilst online. In addition the available bandwidth is shared between users so that no one subscriber can seize a large proportion of the service, thereby depriving other users. This solution not only guaranteed Rookery Manor’s guests super-fast broadband services across the entire site, but also allowed them to integrate their staff’s Samsung S3 mobile handsets, giving them full site coverage for internal voice quality communications.
“We invest continuously to improve on our communications infrastructure. We’re delighted that on this occasion, that Commsplus were able to enhance the customer experience and connectivity site wide. Our staff are very pleased that we can now offer guests a good quality and uninterrupted broadband service” said Nic Brown, Rookery Manor's IT Manager.
"A pleasure to work with you, I wish all our suppliers would be like you!! Star company!"
"Always helpful and responsive - thank you."
"Commsplus have given us continued excellent service and were an absolute godsend when we had problems."
"Fantastic service and brilliant support. Thank you."
"Very pleased with every aspect of Commsplus - service and delivery."
"Prompt service, friendly, local, easy to deal with"
"First Class all round service as we have come to expect and rely on."
"Their helpline is one of the best (if not the best) I have ever encountered."
"I have always found Commsplus staff friendly and extremely helpful."
"It has always been a pleasure working with Commsplus."
"Always friendly and helpful."
"It has been a great advantage to have a local company that can be with us at the drop of a hat."