Hosted voice is a flexible, cost effective alternative to a traditional telephone system.
Using the power of the cloud, hosted VoIP uses your existing broadband connection to make phone calls, without the need for costly on-site hardware.
Hunt groups are a way of bundling together multiple extension numbers into a single group, defined by a single extension number. This allows for multiple calling circles.
Hunt groups are most frequently used to outline groups such as 'Sales', 'Support' or 'Accounts'. If a user dials a single phone number, it will ring all of the individual extensions associated with that hunt group.
Hunt groups come for free as standard with every hosted VoIP package.
Give callers something to listen to while they're on hold with our hosted VoIP platform.
You can easily upload a .wav file to the online portal to play to callers while they're on hold. You can even upload comfort messages too, to give customers the best possible over-the-phone experience.
On-hold music come for free as standard with every hosted VoIP package. It also works great with the 'global call queue' bolt-on.
Our VoIP voicemail allows callers to leave you a voice message if they cannot get through to you.
With the built in availability function, you can automatically forward calls to voicemail.
Integrated voicemail comes for free as standard with every hosted VoIP package.
Call queues allow callers to be automatically placed in a queue when they call.
You can announce their place and time in the queue, have them queue to different hunt groups and play promotional or comfort messages while they queue.
Call queueing is a great way to streamline your calls and offer your customers great over the phone experience.
With call recording, you can ensure that you're always covered.
Hosted VoIP call recording is a simple, cloud based bolt-on that records and stores all of your calls. All the calls can be access through the online portal.
Call recording is available with the following storage sizes: 30 day, 6 month, 1 year, 7 year.
Our hosted VoIP platform seamlessly integrates with Skype for business and Microsoft Outlook.
The integration can automatically change your availability when you're in a meeting and re-route calls. Integration also allows you to automatically set your Skype presence if you're on a call.
Integration is available with the Everything package.
Download the hosted VoIP app for Android and iOS to take your phone system with you, wherever you go.
With contacts, availability, voicemail, online chats, a dialler, call log and more, you can get connected when out and about.
The mobile app is free to download and is available with the essential and everything licences.
With our hosted VoIP collaboration, you can be even more connected than a traditional phone system.
VoIP collaboration includes shared whiteboard sessions, online chats, group chats, video conferencing and more.
The collaboration bolt-on requires the Everything licence and is enabled at company level.
You can use your laptop or PC as a VoIP softphone, as long as you're connected to the internet.
The desktop app comes with great features, such as a built in contacts book, call log, chat, availability and more.
The hosted VoIP app is available to download for both Windows and Mac. It also works great with integration.
Wallboards are a great way to visualise your businesses calls.
Customise your own wallboard using the online portal, with drag and drop tiles showing real-time key statistics.
The wallboard works with any Smart-enabled TV or monitor. Wallboards require the global call queuing bolt-on.
Multi-party conferencing is available with our hosted VoIP platform.
Conferencing allows multiple parties to join one call, simply and easily. VoIP allows high quality voice calling, across multiple parties - even if they don't have a VoIP system.
Conferencing is a bolt-on available with the essential and everything licences.
Automatically call a group of phones or extensions.
Music is played to callers while they're waiting.
Voicemail is included with all of our packages.
Automatically queue callers who are on-hold.
PCI compliant VoIP call recording and playback.
Integrate with Microsoft Outlook & Exchange.
Take your phone system with you with the mobile app.
Whiteboard sessions, online chats and document sharing.
Use your Windows or Mac as a VoIP softphone.
Display call stats, videos, media and more.
High-quality VoIP calls with multiple parties.
Offer callers an 'over the phone menu'.
Hosted VoIP has absolutely no hidden, sneaky or unexpected fees. None. Whatsoever.
Our cloud hosted VoIP platform offers consistent, resilient and dependable call quality.
Manage your phone system costs with one, simple payment and no maintenance contract.
Simple setup, just plug in your phones (that we can courier out to your business) and you're done.
Hosted VoIP is one of the quickest and easiest telephony solutions to provision.
Our hosted VoIP phone systems come with a rich feature set and use a powerful VoIP platform.
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