Next question
Previous question
Next question
Previous question
Next question
Lets discuss your quote...
Previous question
Thank you.
We'll get in touch with you soon.
Something went wrong while submitting the form. Could you try again for us?
Question 1/4
Question 2/4
Question 3/4
Question 4/4
10 Steps to reduce telephone costs
December 13, 2018

Here are 10 steps that businesses can take to reduce their telecom expenses.

Businesses are always looking for ways to decrease their running costs to maximise profit. Here are 10 ways we recommend looking at to help your businesses reduce the cost of telecoms and related overheads.

1. Hosted voice

Hosted voice is a modern alternative to a traditional telephone system. Hosted telephony uses a cloud based PBX, dramatically reducing the cost of hardware and therefore reducing your businesses overall running costs.

Learn more about Hosed Voice here

2. New equipment

Investing in new telecoms equipment can lower your businesses cost of telephone maintenance. New technology is more efficient and reliable which can save your business costs in the long run by reducing the time, money and effort on getting faults resolved.

3. SIP Trunks

SIP Trunking is a method of delivering calls using your broadband connection rather than a telephone line. SIP can help reduce a businesses telecoms expenses by removing the need for additional telephone lines and therefore cutting down on costly phone bills.

Learn more about SIP Trunks

4. Mobile integration

By integrating mobiles with your telephone system, your business can reduce it's telephony hardware costs. Giving staff a mobile instead of a desk phone can be more cost effective in the long run and with a hosted solution, they can use your phone system right from their smartphone.

5. Auto attendant

Auto attendant helps your callers get to the department they need quickly. By offering callers a menu when they call, you can direct them to relevant members of staff to reduce call wait times. Auto attendant can also help cut call time to reduce your telephone bills.

6. Linking sites

With a system Commsplus, you can link your sites together using one, centralised system. This helps reduce your businesses telephone hardware costs. Businesses with linked sites can also benefit from free calls between these sites - just a little something from us to help reduce your costs.

Learn more about our telephone systems

7. Proactive account management

A good way to reduce your businesses telecom expenditure is to ensure your account and your phone bills are monitored regularly. We always monitor our clients telephone bills to ensure they're getting the best value for money and make regular checkups on their call expenditure too.

8. Wallboard

Wallboards allow you and your staff to see their call time, calls waiting and other important data at just a glance. This can help your staff to manage their time effectively to ensure calls are not left unanswered and that the talk time is kept to an acceptable duration.

A wallboard for a Mitel phone system
Wallboard for a Mitel telephone system

9. Call bundles

Call bundles are a great way for businesses to save money on their phone bills. Call bundles are a cost effective way for businesses to stay connected whilst saving costs. As a service provider, Commsplus offer a great set of call bundles that your business can benefit from.

10. Voice over IP (VoIP)

Voice over IP, more commonly known as VoIP is another cost saving method businesses can make use of. VoIP uses the internet to make and receive voice calls, just like FaceTime audio or Whatsapp. Our new VoIP packages come with FREE local, national and mobile calls as standard.

Learn more about VoIP

We hope that these 10 ways of reducing business telecoms costs help you to save money where you need to. If you would like any more information about any of the solutions in this article, or would like to have a friendly, no obligations chat with a member of our team, just give us a call on 01934 882200 or email

Get your free online quote

Continue reading...

Read some more related articles that we've selected for you.

More articles for you

Learn more about the solutions that feature in this article.