VoIP stands for Voice Over Internet Protocol or Voice Over IP. It sounds complicated, but in this article we will answer some of the most commonly asked questions about 'VoIP'.
VoIP, in essence, is making a phone call over the internet. VoIP uses an internet connection, whether that's 4G or Wi-Fi, to make and receive voice calls.
VoIP takes advantage of modern technologies to make these 'internet calls'. VoIP sends voice packages across the internet to allow you to make and receive high quality voice calls to and from your device.
VoIP can be a cost effective alternative to traditional telephone lines. The total cost of VoIP depends on your call minutes, users and current solution, but a VoIP system may be able to cut your costs. Give us a call to find out more.
VoIP can be cheaper than a landline. It all depends on your current situation. All VoIP solutions require a landline connection; however, if your business has multiple landlines, VoIP can reduce this number down to one 'VoIP line' without sacrificing concurrent call volume. For businesses with low monthly calls, VoIP is likely to be more cost effective than traditional lines.
VoIP is most commonly restricted by internet speed and bandwidth. Because VoIP uses your internet connection to make and receive calls, businesses with a slow internet connection may find that their calls are 'patchy' or are poor quality. However, with the rollout of superfast fibre, VoIP is widely considered as the future of telecoms.
Good examples of VoIP are:
Yes, VoIP is better than traditional landlines. VoIP offers better call quality and is often more cost effective. However it is not as robust as traditional telephone lines and businesses with poor broadband may suffer. Most businesses, however, will be able to benefit from VoIP as telephone systems migrate towards VoIP communications.