VoIP stands for Voice Over IP and a modern method for making voice calls using an internet connection.
Lets break it down:
Traditionally, voice calls are made using telephone lines, ISDN or analogue.
These lines run between your office telephones and the public telephone exchange, via your on-premise telephone system.
VoIP, instead, uses your existing broadband connection to make and receive calls.
Between your phones and the telephone exchange is a hosted telephone system. This system controls VoIP calls, just as a normal telephone system would.
You can see from our diagram that VoIP uses the power of the cloud to control your telephony.
Because VoIP uses existing connections, it could save your business money...
VoIP is the 'new player' on the market. It is a more flexible, often cheaper alternative to the traditional PBX telephone system.
A VoIP phone system comes with some great features, including:
Read more: 100 Benefits of a Hosted VoIP Phone System
Another great benefit is that VoIP is completely flexible. A VoIP phone system can be built by you. You chose the package and add bolt-ons.
If you're interested in a hosted VoIP solution, or would like any more information, give us a call on 01934 882200 for a free, no obligations chat about your telephony. Or email us at firstname.lastname@example.org