Staying connected is an important thing for businesses in the healthcare sector. Being able to take over the phone bookings and give your patients a good calling experience.
You can make calling more convenient for your patients with an automated call queuing system.
With call recording, you'll have a full record of GDPR compliant call recordings that are easily accessible.
You can offer your callers an over the phone menu when they call to reduce call queue times and increase efficiency.
Our telephony offer hardware level security features to keep your new telephone system safe and secure.
A wireless handset gives you the freedom to walk around your clinic and stay connected to your phone system.
You can make automatic announcements to your clients and patients when they are on hold.
Use your desk phone to tannoy another. Ideally suited to reception staff who can tannoy information across.
If you use a compatible database to store client & patient information, we can connect it to your telephone system.
Commsplus offer disaster recovery solutions to ensure that your telecoms are covered in the event of an outage.
We've been in the business for over 30 years. We've had the pleasure in working with many businesses in the healthcare sector, both NHS and private - so we know what works.
Our experience has lead to us designing bespoke telecom solutions for some of the leading chiropractor clinics in the South West. Helping them improve their workflow and manage calls effectively.
We know how important patient and client satisfaction is to organisations in the healthcare sector. That is why we strive to provide a solution that allows you to provide a high quality over the phone service to your patients.
All of our systems are completely bespoke, with the latest telephony technology built right in. Our team build a solution from the ground up based around your requirements.
We also offer "one of the best" after care and support teams that will help you to get the most out of your system. We offer our clients onsite and remote support, technical advice as well as onsite training from our helpful and friendly engineering team.
We strive to deliver the best quality customer service. When you choose Commsplus, you know that you can always speak to the same person - and that you'll have one point of contact for your account.
Yes you can. Our telephone systems support multi-site functionality - allowing you to link multiple sites from across the country together. You can even use one single system and have all your premises run from that single system to reduce your costs.
Our solutions do support click to dial. With computer telephony integration (CTI) you can link your PCs to the telephone system to enable features such as click to dial or screen popping.
You may have heard of hosted voice or cloud telecoms. Hosted telephone systems can offer great flexibility to chiropractors, but they do require a strong internet connection and are not typically as feature-rich as a telephone system. However, our team will build a solution around your requirements, so if you would like to know more about hosted telephony, just get in touch.
With a telephone system from Commsplus, you can arrange an automatic day/night mode that changes the state of your telephone system. If a client rings up while you're closed, you can prompt them to leave a voicemail. These voicemails can even be emailed to you in a .WAV format for you to listen to later.
To accompany on hold announcements, you can play your clients and patients music while they wait. You can choose the music you would like and have hold announcements automatically played over the top of your chosen music.