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Why is Wi-Fi for hotels so important?
December 10, 2018

Most guests rely on a strong, unimpeded Wi-Fi connection at their hotel.

According to a recent study, 90% of UK guests rate in room Wi-Fi as 'very important'.

With people relying more and more on an internet connection when they travel, having Wi-Fi in your hotel is a necessity.

Not only is offering Wi-Fi to your guests important, but over 65% of guests say that Wi-Fi is an incredibly important influence on their decision to stay at a certain hotel.

The same study also found that poor signal coverage was the number 1 frustration for over 75% of guests.

Ensuring that your hotel's Wi-Fi system has good coverage can be a challenge, with guests looking for a strong, in room connection as well as a good connection in the lobby and other areas. Working out the optimal location for put your routers or APs is a big part of ensuring maximum coverage for your guests.

Business traveller with laptop
Many business travellers rely on a Wi-Fi connection to keep in touch with their office and family.

This is why Commsplus offer a free, comprehensive, Wi-Fi survey for all our clients. We'll come to your hotel and discreetly survey your premises to ensure your hardware cost is as low as it can be, without sacrificing coverage for your guests.

Arguably, the main 'bottleneck' for hotels in terms of Wi-Fi is their connection. With fibre broadband being suffice for most homes and businesses in the UK, a hotel may require something a little stronger to support their guests internet requirements. A good example of this is a leased line. Leased lines are totally dedicated fibre to the premises connections that are unimpeded by other broadband users.

They offer an incredibly fast connection of up to 1Gbps, 99.99% uptime and a totally dedicated connection. Leased lines are the champion of internet connectivity and may be a good choice for a hotel looking to offer guests internet access.

Leased lines diagram
Leased lines are a totally dedicated fibre optic connection.

Another major factor for hotels to consider when setting up a Wi-Fi system is the distribution of bandwidth. Your guests are looking for Wi-Fi that is reliable and stable. We all know how frustrating it is when you suffer from a slow connection or a bandwidth issue. Commsplus offer internet connectivity solutions designed for hotels - with built in bandwidth sharing and guest login functionality.

You can gather your guests emails and names for marketing purposes, charge guests a fee for Wi-Fi and even design your own landing page - all while sharing your bandwidth evenly across all your guests devices.

As the world progresses and technology becomes ever more important, offering Wi-Fi to your guests, is a must. Hotels that don't risk being left behind in the market. Commsplus offer a free Wi-Fi survey to ensure minimal hardware costs as well as bespoke Wi-Fi solutions for hotels and systems designed to provide exceptional Wi-Fi access for hotel guests. For more information, please call us on 01934 882200 or email sales@commsplus.co.uk

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