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10 Advantages of VoIP
April 23, 2019

Here is our top 10 advantages for having a VoIP telephone system for businesses.

Voice over IP, more widely known as VoIP, is the latest form of business telephony. In this feature, we explore the main advantages of VoIP telephone systems and IP telephony for your business.

1. Low Cost

VoIP is a low cost alternative to the traditional telephone system. As the name suggests, VoIP uses your internet/broadband connection to make and receive your telephone calls. This can dramatically reduce your businesses running costs by eliminating the need for lots of individual telephone lines.

With Commsplus, VoIP can also be bundled together with 'call bundles'. Giving you value for money and helping you to reduce your businesses call costs.

2. Higher Call Quality

Because VoIP uses your internet connection, it offers higher call quality when compared to alternatives. A VoIP telephone system offers its users HD voice using internet connectivity, with incredible clarity and crisp audio - especially with our new Mitel VoIP Telephone Systems.

VoIP telephone system
VoIP offers higher call quality.

3. Flexibility

Another advantage of VoIP is that it is incredibly flexible. VoIP can be manipulated around your businesses exact requirements - tailored to you. This flexibility means that it is easy to build a VoIP telephone system that meets your businesses telephony needs. The only limit is your bandwidth - meaning that you can theoretically add thousands of users.

4. Reliable

VoIP telephone systems are very reliable. VoIP has been developed over many years, with applications such as Skype & FaceTime leading the innovation. VoIP has been adopted by many businesses across the world and is constantly advancing - making it one of the most reliable telephony technologies.

5. Easily Scalable

An advantage to VoIP is its scalability. Because VoIP telephone systems use the internet for calls, adding new users is easy. You don't need to provision new lines, you can just add phones and licences if required. The advantage of this being that VoIP can scale to meet you current and future requirements.

VoIP telephone system
VoIP telephone systems are easily scalable

6. Portability

Portability is key for many businesses. One advantage to a VoIP telephone system is that it enables businesses to be as mobile and as portable as possible. By using a VoIP network - you can enable mobile users, as well as desk-based users to connect to your telephone system.

The portability advantage of VoIP is ideal for businesses who have on-the-road employees, or who have home workers - as they can connect directly to your VoIP telephone system using your VoIP network.

7. Future Proofing

Another advantage of VoIP is the future-proofing that it gives to your business. Old technologies are being faded out - including ISDN. By replacing your businesses telephone system with a VoIP phone system, you can be sure that your telephony is modern and doesn't risk becoming redundant.

This future-proofing also safeguards your businesses investment. When upgrading to a VoIP telephone system, you can be assured that you're using the modern standard for telephony communication; and that your investment is protected for the foreseeable future.

8. Being Mobile

Businesses are increasingly looking to be mobile - and that's one advantage to a VoIP telephone system. VoIP can easily integrate with your business mobiles - meaning that you can take your VoIP telephone system with you wherever you go.

VoIP mobile user

9. Modern Technologies

VoIP is the modern communication standard. It defines the modern world and communication today. One advantage of upgrading to a VoIP telephone system is that it allows your business to benefit from the best that modern comms have to offer - including a wide feature set, HD voice and lower cost.

10. Prepared for the ISDN Switch Off

The final benefit we have for you is that VoIP will help your business prepare for the ISDN switch off in 2025. This ISDN switch off will impact all businesses who don't use VoIP. Whilst this is some time away, a VoIP telephone system can help get your business prepared for the future.

If you're interested in upgrading to VoIP, or would like to know more about how a VoIP telephone system can benefit your business, give us a call on 01934 882200 for a free, no obligations chat. Alternatively, you can email us at

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