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What is IP telephony and why should your business consider it?
January 28, 2019

IP telephone could save your business money and reduce your running costs, but what actually are 'IP telephones' and why should you upgrade?

IP Telephones, also know as IP telephony, VoIP, SIP or IP telecoms is a form of voice connectivity that uses IP (Internet Protocol) to transfer voice signals over the data network. This data network could be fixed line broadband or cellular 4G.

Just like with any technology, telephone technology changes and advances over time. With better, more stable options available to businesses looking into IP technology to cut their costs.

Better call quality

IP telephones and VoIP (Voice Over IP) offers users a typically higher call quality than traditional telephone lines. Using IP telephones will help improve your call quality and provide a better over the phone experience for you and your customers.

The cost reduction of IP telephones

IP Telephones are able to use your broadband lines to make and receive calls. Multiple calls can be made using just one fixed line - which can dramatically reduce your running costs. IP is a great long term investment for businesses as can future proof your telecommunications assets as well as reduce your costs.

Mitel IP telephones
A Mitel IP telephone system could save you money.

Free calls between sites

With an IP telephone system from Commsplus, you can link your sites with your own IP telephony network. This IP network uses VoIP to make and receive calls to all your sites. These calls are totally free and act as internal calls.

Each sites system links up seamlessly and you are able to contact your other locations as though you were dialling an internal number.

Broadband speed

IP Telephones do require a substantial broadband connection. This is because IP telephony uses your internet connection to make and receive calls. Generally, we advice our clients that a fibre connection is required for a reliable IP telephone system.

We can help you reduce your costs by bringing both your fixed line and telephone requirements under one roof. Commsplus have over 30 years of experience in supplying  complete and unified communications solutions to businesses across the South West. From broadband and fibre to telephone systems and hosted voice. For more, please contact us on 01934 882200 or email us at sales@commsplus.co.uk

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